Dental Industry
Health Care IT Services
We are the leading Buffalo, NY IT services and consulting firm, with over 15 years of expertise in the dental sector and hundreds of dental practices as IT partners. Our team knows how to use many different kinds of dental software, including, but not limited to:
- EagleSoft
- Carestream
- Softdent
- Dentrix
Venture has extensive expertise establishing new dental practices and acquiring current networks. Additionally, we are familiar with X-Ray and Pan Machine Software.
Venture's Total Protection and Total Secure Solutions Provide
- 24/7 Monitoring and Maintenance of Patches
- Automatic Updates and Notifications Anti-Virus & Anti-Spyware
- Access to our Technicians and Partner Support Team Around-the-Clock On-Site Technical Support
- Information Backup and Recovery
- PCI Compliance
- A Dedicated Manager of Partner Success
- Phishing Tests, Dark Web Scanning, and Employee Cyber Security Training
- Access to the Partner Portal for Venture
- Vendor Management
- Content Filtering
- Superior Threat Protection
- SIEM (Security Information & Event Management)
- Authentication using multiple factors
- Mobile Device Management
- Password Management
The Benefits of Venture's Total Protection
Dedicated Account Manager
- Quarterly Meetings and Evaluations
- Reliable Point of Contact
- Technological Strategy
- Monthly Account Monitoring
Partner Support Team
- Help Desk in Western New York
- Knowledgeable and Courteous Technicians
- Industry-Specific Knowledge
- No "Geek Speak"
Customer Portal
- Entry to Tickets
- Billing
- Online Payment Options
- Availability of Training
On-Site Support
- Rapid Reaction Time
- Staff Instruction
- Accessible Technologist
- Security & Network Evaluations
Fiscal Budget Assistance
- Help with Technology Budgeting
- Budget Preparation for Future IT Projects
- Multiple Project Options
- Preparation and Payments
Increased Productivity
- IT Remote Capabilities
- Computerization of Repetitive Tasks
- Reduces Additional Resources
- Rehabilitation
- Achieve More With Less
Fixed Management Costs
- Assists with Annual Budgeting
- Multiple Package Options Available
- No Hidden Cost
Network Monitoring & Updates
- Monitoring 24/7/364
- Automatic Warnings
- Automated Ticket Generation
- Automated Software Upgrades
- Safety Updates
Service Level Agreements
- Assurance of Reaction Times
- Guaranteed Problem Resolution Timeframes
